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FAQ

DO YOU SHIP WORLDWIDE?

Yes we do.

HOW LONG WILL MY ORDER TAKE TO DELIVER?

To ensure that our products are of the highest quality, we manufacture the products when the order is placed. This can take up to 4-5 days to complete. Once processed we will immediately dispatch your products and you should receive your products in no more than 3 weeks. You will receive tracking information of your parcel by email between 3 to 5 days business days of ordering.

WHAT ARE MY PAYMENT OPTIONS?

We accept payments by Visa, Mastercard, American Express and PayPal.

HOW SECURE IS YOUR SITE?

Extremely. Built in with SSL-level certification, your information is safe with us.

WHERE IS MY ORDER?

You will receive an email with tracking information once your order is dispatched. This can take between 3 to 5 business days after we receive your order.

HOW DO I TRACK MY PARCEL?

You can track your parcel via the email we sent you. Clicking ‘Track my order’ in the email will take you straight to the parcel tracking page where the location of your parcel is updated from dispatch to delivery. 

CAN I RETURN OR EXCHANGE AN ITEM?

We offer a 30-day full refund policy. If you're not pleased with your item - send it back for a money-back guarantee. 

WHAT IF I RECEIVED A FAULTY ITEM?

We are terribly sorry if this has happened. We would like to sort out any faults immediately. As soon as you discover a fault, please contact us immediately (within 7 days of receiving your parcel) via ‘Contact Us’ on our website.